Terms of service
Last updated: 13 November 2026
1. Welcome to GOOD FLOW
Welcome to shopgoodflow.com, the official website of GOOD FLOW.
GOOD FLOW is a movement and lifestyle brand operated by Blackstone Capital Holdings (Jordan) LLC, a limited liability company registered in the Hashemite Kingdom of Jordan.
These Terms of Service (“Terms”) govern your access to and use of our website and its features.
By accessing or using the website, you agree to these Terms, subject to any mandatory rights provided by applicable law.
If you do not agree with these Terms, please discontinue use of the website.
2. About GOOD FLOW
GOOD FLOW develops thoughtfully designed essentials for movement, studio rituals and everyday living.
Our website is currently operating in a pre-launch phase.
During this period, we may introduce our brand, share previews of upcoming products, collect expressions of interest and invite visitors to join our First Access List.
Unless expressly stated otherwise, products displayed during this phase are not available for purchase.
3. First Access List
Visitors may register their interest in upcoming GOOD FLOW collections through our First Access List.
Registration is free.
Joining the First Access List:
- Does not constitute a purchase.
- Does not require payment.
- Does not create a binding reservation or pre-order.
- Does not guarantee product availability or allocation.
- Does not guarantee access to a specific collection.
- Does not guarantee a particular launch or delivery date.
GOOD FLOW may provide subscribers with information about upcoming product drops, early-access opportunities or special releases, subject to their communication preferences and applicable law.
We reserve the right to modify or discontinue First Access List features where reasonably necessary.
4. Product Previews and Development
GOOD FLOW may display images, digital renderings, product concepts, specifications or other information relating to products under development.
These materials are provided for illustrative and informational purposes.
Product appearance, color, size, texture, materials, functionality, finish and specifications may change following physical sampling, testing or manufacturing approval.
Digital colors may also appear differently depending on screen settings and the characteristics of physical materials.
A product preview does not constitute an offer to sell, a commitment to manufacture or a guarantee of availability.
Final product details will be communicated when products are officially released.
5. Communications and Marketing
GOOD FLOW may offer visitors the opportunity to receive information about collections, launches and special releases through email or SMS.
Marketing communications are subject to the permissions selected by the visitor and applicable legal requirements.
Email and SMS marketing permissions are independent.
Providing a mobile telephone number does not automatically constitute consent to SMS marketing.
If SMS marketing is activated, message frequency may vary according to product launches and announcements. Standard message and data rates may apply depending on your mobile provider.
You may withdraw consent using the unsubscribe or opt-out instructions included in the relevant communication, where supported, or by emailing hello@shopgoodflow.com.
GOOD FLOW does not currently guarantee the availability of SMS messaging in every country.
Consent to SMS marketing does not automatically authorize WhatsApp marketing.
For further information about the handling of personal information, please review our Privacy Policy.
6. Website Use
You agree to use the website lawfully and responsibly.
You must not:
- Attempt to gain unauthorized access to the website or associated systems.
- Interfere with the website's security or functionality.
- Submit false, misleading or fraudulent information.
- Upload or transmit malicious code.
- Use automated tools in a manner that disrupts website operations.
- Copy, reproduce or commercially exploit protected website content without authorization.
- Engage in activities that violate applicable laws or the rights of others.
We may restrict access or take appropriate measures where reasonably necessary to protect the website, our business or other users.
7. Intellectual Property
The GOOD FLOW name, connected OO symbol, wordmark, original designs, photography, written content, graphics and other protected materials appearing on the website are owned by Blackstone Capital Holdings (Jordan) LLC, its licensors or other relevant rights holders, as applicable.
All applicable intellectual property rights are reserved.
You may access and view website content for personal, non-commercial purposes.
No ownership or commercial-use rights are granted through your use of the website.
You may not reproduce, distribute, modify, publish or commercially exploit protected materials without the necessary authorization.
8. Website Information
We aim to provide accurate, relevant and up-to-date information.
However, information concerning upcoming collections, product availability, specifications and launch plans may change as development progresses.
We may update, correct or remove website content when reasonably necessary.
We do not guarantee that all content will be complete, current or free of errors at all times.
Nothing in these Terms limits rights that cannot lawfully be excluded under applicable law.
9. Third-Party Services
Our website is powered by Shopify and may incorporate services provided by other technology companies.
It may also contain links to third-party websites, social media platforms or external services.
These third parties may operate under their own terms and privacy policies.
GOOD FLOW is not responsible for the independent operations or practices of third parties, except to the extent required by applicable law.
10. Future Purchases and Online Sales
GOOD FLOW is not currently accepting product orders or payments through its pre-launch website.
When online purchasing becomes available, additional terms and policies may apply, including provisions relating to:
- Product prices and availability.
- Order acceptance and payment.
- Shipping and delivery.
- Returns, exchanges and refunds.
- Product warranties and customer support.
Those provisions will be made available for review before purchases are accepted.
Nothing in these Terms excludes mandatory consumer rights under applicable law.
11. Privacy and Personal Information
Personal information collected through the website is handled in accordance with our Privacy Policy and applicable data protection laws.
By submitting information through our First Access List, you acknowledge that the information will be processed for the purposes described in that Policy.
Where consent is required, it will be requested separately.
You may contact hello@shopgoodflow.com regarding your personal information or communication preferences.
12. Availability of the Website
We aim to maintain reliable access to the website but cannot guarantee uninterrupted or error-free availability.
We may temporarily suspend access for maintenance, security, technical improvements or other legitimate operational reasons.
To the extent permitted by applicable law, we are not responsible for interruptions or technical issues outside our reasonable control.
13. Limitation of Liability
To the extent permitted by applicable law, GOOD FLOW and its legal operator are not liable for indirect or consequential losses arising solely from the use or temporary unavailability of this pre-launch website.
Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded, including liability arising from fraud, intentional misconduct or other obligations protected by mandatory law.
14. Changes to These Terms
We may update these Terms to reflect changes in our website, services, business operations or legal requirements.
The updated Terms will be made available on our website with their latest revision date.
Where legally required, we will provide appropriate notice regarding material changes.
15. Governing Law
These Terms are governed by the laws of the Hashemite Kingdom of Jordan, subject to any mandatory consumer protection or other legal rights that may apply.
Disputes arising under these Terms will be subject to the competent courts of Jordan, except where applicable mandatory law provides otherwise.
16. Contact Information
For questions regarding these Terms, please contact:
GOOD FLOW
Operated by Blackstone Capital Holdings (Jordan) LLC
Hashemite Kingdom of Jordan
Website: shopgoodflow.com
Email: hello@shopgoodflow.com